3rd Party Maintenance

Tri-Net: Trifecta’s Hardware Maintenance and Support Offering

We provide an alternative to costly and rigid manufacturer maintenance to support your IT assets beyond their warranty or service agreement. Tri-Net is a customized solution, delivered globally, to extend the lifecycle of your hardware while protecting your bottom line.

Tri-Net Drives Meaningful Savings and Efficiencies

• Customizable and cost-effective alternative to expensive and inflexible OEM contracts
• Covers current, EOL and EOSL IT assets that are beyond their initial warranty or service agreement while protecting your bottom line
• Global capabilities to extend the lifecycle and ROI of your hardware
• Programs can complement any existing coverage that you have

Advantages of Tri-Net:

Cost Savings

• 30-60% savings vs. OEM pricing
• Don’t pay for iOS updates that are free
• Don’t pay for 100% OEM attachment
• Don’t pay for software that is not coming

Customization

• Custom contracts available (monthly & multi-year)
• Flexible support program types – part and/or tech to site
• Customize the support model and SLAs
• Ability to terminate without penalty

Exceptional Support Experience

• Accelerated repair/response time
• Online portal to manage and track tickets
• Individualized attention
• Techs with brand technology vs just product expertise

Extend Useful Life of Equipment

• Otherwise known as ‘Asset Sweating’
• Upgrade at your pace, not the OEM’s
• OPEX savings and CAPEX avoidance that increases the ROI on your technology investments

View Equipment Types We Support